Privacy Policy

Your privacy is very important to us, and this page is designed to explain how we handle your information. Below you’ll find a guide to our privacy practices. This policy may be updated from time to time, which will be reflected on this page.

overview

By visiting this site some of your data may be collected and stored. EU & UK data protection laws require that we provide information about how this data is used, through this privacy policy.

what we collect and why

PERSONAL DATA
Hackney Gelato never collects your personal information except to communicate with you. By signing up to our newsletters, you will be asked for your name and email address which are provided with your consent as you opt in.

COOKIES & TRACKING
We use cookies and other tracking technologies to track your activity on our site. Cookies are small files which are saved to your computer’s hard drive, with your permission. They help analyse web traffic, and remember information about your preferences. These help us provide a better navigation experience. You can control your cookie preference through your browser settings.

your rights

It is your right to contact us whenever you would like to request a copy of the data we hold on you. You can also ask us to amend or update your details by emailing hello@hackneygelato.com.

You also have the right to request your data be removed from our records and any future communications.

shared data

At times we may share your email address with third parties.

From time to time we may run competitions in partnership with other brands. These brands will always be fully vetted and only chosen if they align with our brand, and would be of interest to our customers. In these instances you’d be invited to opt in to that specific third party’s marketing with your entry. If you don’t want to enter, your information would not be shared.

We may also share your data with third party platforms used by Hackney Gelato to manage our emailing platform. The emails sent may track thing such as:

  • when the email was opened

  • what device it was used

  • what operating system was used

  • what browser was used

This helps us build better content and experiences for our users.

contact details

Have more questions? Don’t hesitate to get in touch.

Email: hello@hackneygelato.com

Updated: 18/06/2024